Returns & Exchanges
At SPCA, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your order isn't a perfect fit, our streamlined process makes it easy to swap for a different size or receive a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your return has been inspected and processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing